Emergency 24-hour
03 363 9898
or 0800 363 9898

Online services

Welcome to the online services portal where you can access the various services that Orion provides.
If you would rather speak to someone from our dedicated 24 hour contact centre, please call (03)363 9898 or 0800 363 9898.

Please select from one of the following services:

Sign up to receive outage notifications

Sign up to receive outage notifications

Create a profile and subscribe for outage notifications.

Connection services

Connection services

For all new connections, disconnections and alterations.

Consent requests

Consent requests

Request a consent to work within 4 metres of overhead power lines or excavate within 5 metres of a power pole.

High load consents

High load consents

Request approval to transport loads of 4.8 metres or more in overall height through the Orion network.

Underground cable maps

Underground cable maps

Striking an underground power cable could prove fatal. Request cable location maps.

Network load management

Network load management

An overview of current load levels, and load management activities.

Network standards & specifications

Network standards & specifications

View network standards, specifications and technical drawings.

View status of an existing application

Who is Orion?

Orion owns and operates the electricity distribution network in central Canterbury. Between the Rakaia and Waimakariri rivers, and from Banks Peninsula to Arthur's Pass, our network covers 8,000 square kilometres of diverse geography.

As an electricity distributor, we are responsible for constructing and maintaining an efficient and safe electricity network.