24 Hours
Emergency 24-hour
03 363 9898
or 0800 363 9898

Online services

Welcome to Orion online services. Apply for consents, connections, sign up for outage notifications, or apply for maps.

If you need to talk to our Customer support team, they are available 24/7 on 03 363 9898 or 0800 363 9898.

Sign up to receive outage notifications

Sign up to receive outage notifications

Create a profile and subscribe for outage notifications.

Connections

Connections

For all new connections, disconnections and alterations.

Consents

Consents

Close approach, high load and standover consents.

Cable maps

Cable maps

Request cable location maps.

Network load

Network load

Current load levels and load management activities.

Network details

Network details

Network standards, specifications and technical drawings.

Search ES applications

We’ve updated our systems, which means there are separate searches for different applications. You can search for applications starting with ES above or search for applications starting with CA here, HL here or SO here.

Who is Orion?

Orion owns and operates the electricity distribution network in central Canterbury. Between the Rakaia and Waimakariri rivers, and from Banks Peninsula to Arthur's Pass, our network covers 8,000 square kilometres of diverse geography.

As an electricity distributor, we are responsible for constructing and maintaining an efficient and safe electricity network.